Privacy Policy & Terms
Zulope: Discover & BookSalons — Version 1.0
Privacy Policy
1. Age Requirement
- This app is intended for users aged 13 years and above only.
- We do not knowingly collect personal information from children under 13.
- If we become aware that a user under 13 has provided personal data, we will promptly delete that information.
2. Information We Collect
- Name and phone number for account creation and authentication.
- Booking details such as salon, service, stylist, and appointment time.
- Location data to help show nearby salons and support map-based discovery.
3. Booking and Communication Data
- Your phone number may be used for booking-related updates and communication through WhatsApp.
- We do not send promotional or marketing SMS.
4. Reviews & Ratings
- Customers may submit reviews and ratings for salons and stylists.
- Reviews help improve transparency and service quality.
5. How We Use Your Data
- Data is used for authentication, booking management, and app operations.
- We do not sell or rent personal data for marketing purposes.
- Data may be shared with service providers only as needed to run the platform, such as cloud hosting or map services.
6. Security & Retention
- Reasonable security measures are used to protect your data from unauthorized access or misuse.
- Data is retained only as long as necessary for platform operations, compliance, and moderation.
- You may request deletion of your account and associated data through the delete account flow.
7. Your Rights
- You can request access to, correction of, or deletion of your personal data at any time.
- To exercise these rights, use the delete account page.
Terms & Conditions
1. App Purpose
- The app allows users to browse salons, view services, and make bookings.
2. Bookings & Availability
- Appointments depend on salon availability.
- Availability is not guaranteed at all times.
3. Cancellation Policy
- Cancellation rules vary by salon.
- Late cancellations or no-shows may result in penalties.
4. Communication
- Booking updates may be sent via WhatsApp.
- No promotional or marketing messages are sent.
5. Reviews & Content Rules
- Reviews must be genuine and based on real experiences.
- Fake or abusive content may be removed.
6. Platform Disclaimer
- The app acts only as a service platform.
- We are not responsible for salon service quality or outcomes.
7. Account Suspension
- Accounts may be suspended for misuse or policy violations.